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telephone icon 0808 169 1969 - Repairs


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Working Differently

Due to the recent Coronavirus/Covid-19 outbreak, we're working slightly differently.

Please only call if you absolutely need to so customers with urgent needs can get through.

Don't worry, there's a number of other ways you can contact us including, Facebook, Twitter or email

The ONLY phone numbers you should be using at this time are 0300 304 5000 or, for urgent and emergency repairs, 0808 169 1969. No other number should be used at this time; it will not be connected.

You can view the latest FAQSCovid19.pdf [pdf] 562KB  here which may help with any queries you have.


News and Events

  1. Mutual Exchanges Restart 1st July

    We're pleased to say we're able to recommence mutual exchanges from 1st July. Those who had applied before lockdown will be contacted to discuss if they still wish to proceed. New applicants for exchanges can apply from Wednesday 1st July.

  2. Supplier Invoices

    Please note that as of 19th March 2020, all suppliers and contractors should email invoices/statements to

    Any posted items may not be received and processed in a timely manner due to temporary relocation and limitation in postal deliveries.

    We appreciate your support and cooperation at this time.

  3. Contactless Deliveries

    If you're self isolating at the moment and are looking for contactless deliveries, you're welcome to print this sign at home and display.
    For those without printers nearby, we have printed some and put them outside Centre Place for collection without entering the building.
    Please only take what you need.

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