Estuary Housing Association

Switchboard: 0300 304 5000 Repairs: 0808 169 1969 info@estuary.co.uk
Estuary Housing Association
  1. image-Make a Payment@2x.png How To Pay Your Rent

    The different ways you can pay and keep up to date with your rent.
  2. image-Your Tenancy Info-Find a Home@2x.png Rent and Service Charges

    Helpful information rent and services charges
  3. image-Contact Us@2x.png Contact Us

    We want to hear from you! Feedback, compliments and complaints.

What is Your Online Account?

You can access more of our services 24 hours a day, seven days a week through your online account.

Make a payment, report a repair, view your statements, check on a repair request, raise an issue and much more.

Popular Pages

  1. image-Asset 6@2x.png About Us

    About Estuary Housing Association, our values, principles, priorities and strategies.
  2. image-Repairs@2x.png Repairs

    How to report a repair and what an emergency repair is.
  3. image-Your Tenancy Info-Find a Home@2x.png Building Safety

    Ways we keep you safe and what you can do, too.
  4. image-15752.png Financial Help and Assistance

    Financial help and advice

News

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Temporary Phone Line Closure – Tuesday 20th May

We’ll be carrying out important staff training on Tuesday 20th May. To allow this to happen, our general phone lines will be temporarily closed for the day. Please note: The repairs line ...

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Spring Clean Success!

What a team effort at Woodgrange Drive Estate for the Great British Spring Clean! Residents, our fantastic partners Purdy & AJ Gallagher, Southend City Council, and the charming Patches t...

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Shared Ownership at Vernon Court, Southend-on-Sea Now Available to Reserve

We're excited to tell you that the 24 one, two and three bedroom apartments at Vernon Court, Sutton Road, Southend are now available to reserve with handover due in June.  Vernon Court offers a ...

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New Repairs Email Address Launched!

We’ve listened to your feedback and are excited to introduce a new email address for reporting non-urgent repairs! Why use the new email? Easier tracking – Keep a written record of you...

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Events

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Bexhill Drive Action Day

Wednesday 15th October 2025...

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Vickers House - Building Safety Walkabout

Week Commencing 15th September 2025...

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Estuary In Bloom - Final Entries Date

4th August 2025...

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Britannia Court Action Day

Wednesday 11th June 2025...

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Resident Voice and Influence Panel (Formally FER)

Customer Engagement and Resident Voice and Influence Panel

We’re always looking for ways to better our services. We want our customers to get involved and help us be the best we can be. Our engagement programmes include our customers, staff and board members – allowing everyone to share information, ideas and power.

Have your say with the Resident VIP. The Resident Voice and Influence Panel was founded in 1999 and is a group of resident volunteers who are keen to work on your behalf.

 

 Get Involved Resident Voice and Influence Panel

What's on your mind?

What's on your mind?

If you've got a suggestion about the website or our services, you'd like to pay a compliment to a member of the team, or something hasn't gone the way it should have, please let us know....

Feedback, Compliments and Complaints