Important Information

News and Events

  1. Eco Target - mistaken home visits

    Estuary Staff Showing ID Card

    We have been made aware that an Energy Saving Solution company called Eco Target Ltd. have mistakenly called at some Estuary properties on 16th July to check loft insulation.

  2. BBQs - Important Health and Safety Notice

    Health and safety notice detailing BBQ regulations

    Following some reports of fires and barbecues on balconies in tower blocks, we would like to remind residents of our barbecue regulations.

  3. Repairs customer satisfaction level for May is 96%

     Repairs customer satisfaction level for May is 96%

    Our customers report increased satisfaction with the way their repairs are being carried out

    Our repairs customer satisfaction level for May is 96%. This is the highest level of customer satisfaction for over 5 years and represents significant change in contractor performance.

    The performance has steadily improved over the last 11 months despite a range of operational issues during that time.  We hope to continue to maintain this performance over the coming 6 months whilst we look at procuring our long term repairs and maintenance partner.

    Remember to report a repair you need to call AXIS direct on 0800 169 1969

Previous page Page 2 of 5 Next page Total results: 13