We have made every effort to make our website accessible and easy to use for everyone. We are working towards conforming to level Double-A of the W3C Web Content Accessibility Guidelines 2.0, which is one of the highest levels of web accessibility.
Maintaining an accessible website is an ongoing process and we are continually working to offer a user friendly experience. If you have any problems using this website please contact us by email or telephone on 0300 304 5000.
To assist with website accessibility we offer:
Browsealoud is a free speech enabler download that enables you to listen to rather than read our website content. It can be useful for people who may:
· have reading or literacy difficulties
· not be fluent in English as it is not their first language
· have Dyslexia
· have mild visual impairment
· just find it easier to listen, rather than read
All you need to do to install this free software is click on the Browsealoud button above and follow the simple step-by-step guide.
Navigation assistance: keyboard or mouse?
If you have restricted mobility or wish to avoid repetitive strain injury, you may find it useful to use your keyboard instead of your mouse to navigate our website. By using Tab and Enter on your keyboard, it is possible to navigate and access all areas of our website. The Tab key allows you to move and browse amongst the menus and links displayed on each page, and pressing Enter will activate your request for a particular menu or link. The arrow keys on the keyboard will enable you to move up or down the page or from left to right.
Changing text size
Please click on the buttons at the top of the page to enlarge or reduce the text size. There are four text sizes available, choose your desired size and this will automatically change the size of wording in our website.
Useful tips for accessing information
Throughout our website we use PDF (Portable Document Format) documents which are accessed by clicking on appropriate document links. To view a PDF, you may need to download Acrobat Reader first. This is a free software package and is available by clicking on this link to Adobe's website.