Our aim is to help you keep your tenancy.

Our aim is to help you keep your tenancy.

It's important to make sure that you get all the help that you're entitled to.
These pages give you information on benefits and tax credits if you are working or unemployed, sick or disabled, a parent, a young person, an older person or a veteran.
There is also information about council tax and housing costs, national insurance, payment of benefits and problems with benefits.
We are here to help with any benefit problem you have.

Please email any benefits issues to us - welfare@estuary.co.uk
Or call 0300 304 5000.

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Coronavirus - Touchbase

Coronavirus Icon Coronavirus Special - Touchbase by the DWP

  • The DWP have introduced a Coronavirus Special on their announcements page, Touchbase. It contains a lot of useful information, including what you can do if you are struggling because of the coronavirus.

Welfare Reform Service Feedback

We are keen to hear your feedback on any help or services we have offered you.
Please complete the form below. It should only take 5 - 10 minutes.


  • You will not be asked for any personal information and we will not share what you tell us with any third parties.