Our aim is to help you keep your tenancy.
Our aim is to help you keep your tenancy.
It's important to make sure that you get all the help that you're entitled to.
These pages give you information on benefits and tax credits if you are working or unemployed, sick or disabled, a parent, a young person, an older person or a veteran.
There is also information about council tax and housing costs, national insurance, payment of benefits and problems with benefits.
We are here to help with any benefit problem you have.
Please email any benefits issues to us - welfare@estuary.co.uk
Or call 0300 304 5000.
Helpful Information During Covid-19
The Coronavirus (COVID-19) is changing lives and causing us many different issues.
Our Coronavirus page could help you with any queries you have.
The following links could help you deal with some of these.
- Government Agrees Measures With The Energy Industry To Support Vulnerable People Through Coronavirus (COVID-19)
- Staying At Home To Work Or With A Reduced Income
- Looking After Yourself And Your Family If You Have To Stay At Home
- Universal Credit - Coronavirus And Claiming Benefits
- Coronavirus: Advice For Employers And Employees
- Useful Information - Prepaid Energy Top-Ups, Benefits And Work
- Free School Meal Provision
Coronavirus - Touchbase
Coronavirus Special - Touchbase: DWP news about work, working age benefits, pensions and services
- The Touchbase service from the DWP has a collection of news and articles from across government for advisers, employers and organisations that help people find jobs. The Touchbase Coronavirus Special contains a lot of useful information, including what you can do if you are struggling because of the Coronavirus.
Welfare Reform Service Feedback
We are keen to hear your feedback on any help or services we have offered you.
Please complete the form below. It should only take 5 - 10 minutes.
- You will not be asked for any personal information and we will not share what you tell us with any third parties.