Our aim is to help you keep your tenancy.

Our aim is to help you keep your tenancy.

It's important to make sure that you get all the help that you're entitled to.
These pages give you information on benefits and tax credits if you are working or unemployed, sick or disabled, a parent, a young person, an older person or a veteran.
There is also information about council tax and housing costs, national insurance, payment of benefits and problems with benefits.
We are here to help with any benefit problem you have.

Please email any benefits issues to us - welfare@estuary.co.uk
Or call 0300 304 5000.

PlanToPay Logo
PlanToPay Contact Us Now for advice and support if you're struggling with your income. We're here to help, not to judge. Call us on 0300 304 5000, email us at info@estuary.co.uk or visit us online at estuary.co.uk Facebook estuaryha or Twitter estuary_ha

Welfare Reform Service Feedback

We are keen to hear your feedback on any help or services we have offered you.
Please complete the form below. It should only take 5 - 10 minutes.


  • You will not be asked for any personal information and we will not share what you tell us with any third parties.

Coronavirus - Changes to UC 2021

The Government has announced that there will be changes to the Universal Credit monthly Standard Allowances for all claimants of Universal Credit. They begin from 1st April 2021 but will reduce from 1st September 2021 when the Coronavirus boos ends

Universal Credit Standard Allowances 2021
For Single People April
2021 to September
2021 to
Single People Under 25 £344.00 £257.33
Single People 25 And Above £411.51 £324.84
For Couples    
Couples Under 25 £490.60 £403.93
Couples 25 And Above £596.58 £509.91