Our aim is to help you keep your tenancy.

Our aim is to help you keep your tenancy.

It's important to make sure you get all the help that you're entitled to.
These pages give you information on benefits and tax credits if you are working or unemployed, sick or disabled, a parent, a young person, an older person or a veteran.
There is also information about council tax and housing costs, national insurance, payment of benefits and problems with benefits.
We are here to help with any benefit problem you have.

Please email any benefits issues to us - welfare@estuary.co.uk
Or call 0300 304 5000.

PlanToPay Logo  

The Household Support Fund

The Government has announced a new £500m fund designed to help people afford basic essentials over winter.

The Household Support Fund will be available to apply for in the coming months. Here is everything we know at this time:


What is the Household Support Fund?

The Household Support Fund will assist households through small grants to meet daily needs such as food, clothing and utilities.


How do I get the Household Support Fund?

In England, the fund will be distributed by councils, and the money will be made available to local authorities in October.

It will run over winter and those in need of support should contact their local council.

No more details have been released yet.


Information taken from https://www.gov.uk/government/news/government-launches-500m-support-for-vulnerable-households-over-winter

Welfare Reform Service Feedback

We are keen to hear your feedback on any help or services we have offered you.
Please complete the form below. It should only take 5 - 10 minutes.


  • You will not be asked for any personal information and we will not share what you tell us with any third parties.