Although most people who come to your door will be genuine, not all are.
Bogus callers are people who pretend to be someone the are not, like a workman or a member of staff from a utility company. Such callers could be looking to commit a distraction burglary; they want to be in your home in order to steal. Always be cautious about any unknown man, woman or child who comes to your door without arranging it first.
If you do not know or are not expecting them, especially if they say they are there to carry out work, do not let them into your home. Our staff and contractors carry identity badges and will be happy to show you when they arrive.
If you have any concerns, please call us immediately on 0300 304 5000 where we will be able to verify our staff members.