Communal Cleaning & Gardening

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Happy Face
Meeting current
targett

Worried Face 
Within 10% of meeting
current target
Sad face
Not meeting
current target by 10% or more

Cleaning & Grounds Maintenance

  • Inspected and meets the agreed Gold Standard

    Year to date 4,870 (92.9%) Happy Face
    Target 75%
    •  
      April-June 2019 1,087 (97.1%)
      July-September 2019 1,217 (88.83%)
      October-December 2019  1,220 (89.3%)
      January-March 2020 1,346 (96%)
  • 2018/19 End of Year Performance: 1,147 (98%)

  • Inspected and meets the agreed Silver Standard

    Year to date 299 (5.7%) Happy Face
    Target 20%
    •  
      April-June 2019 29 (2.6%)
      July-September 2019 125 (9.12%)
      October-December 2019 98 (7.28%)
      January-March 2020 47 (3%)
  • 2018/19 End of Year Performance: 12 (1%)

  • Inspected and meets the agreed Bronze Standard

    Year to date 89 (1.7%) Happy Face
    Target 3%
    •  
      April-June 2019 4 (0.4%)
      July-September 2019 28 (2.04%)
      October-December 2019 46 (3.4%)
      January-March 2020 11 (1%)
  • 2018/19 End of Year Performance: 11 (1%)

  • Inspected and doesn't meet the agreed standard

    Year to date 0 (0%) Happy Face
    Target 0%
    •  
      April-June 2019 0 (0%)
      July-September 2019 0 (0%)
      October-December 2019 0 (0%)
      January-March 2020 0 (0%)
  • 2018/19 End of Year Performance: 0 (0%)

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Happy Face
Meeting current
targett

Worried Face 
Within 10% of meeting
current target
Sad face
Not meeting
current target by 10% or more

Communal Cleaning & Gardening 2018-19

Performance Indicators 2018/19
Back to Menu Performance
Indicator
April-
June
2018
July-
September
2018
October-
December
2018
January-
March
2019
Year
to
Date
Target How
Are
We
Doing?

2017/18 End
of Year
Performance

Communal Cleaning & Gardening
Cleaning & Grounds Maintenance Cleaning & grounds maintenance inspected and meets the agreed gold standard Service started July 2018 235 235 1147 1147 75% Happy Face  
95% 95% 98% 98%
Cleaning & grounds maintenance inspected and meets the agreed silver standard 6 6 12 12 20% Happy Face
3% 3% 1% 1%
Cleaning & grounds maintenance inspected and meets the agreed bronze standard 2 2 11 11 3% Happy Face
1% 2% 1% 1%
Cleaning & grounds maintenance inspected and doesn't meet the agreed standard 1 1 0 0 0% Happy Face
1% 1% 0% 0
Back to Menu Performance
Indicator
April-
June
2018
July-
September
2018
October-
December
2018
January-
March
2018
Year
To
Date
Target

How
Are
We
Doing?

2017/18 End
of Year
Performance
Happy Face = meeting current target Worried Face = within 10% of meeting current target Sad face = not meeting current target by 10% or more