Corporate Publications

  1. Site map
  2. Cookie Policy
  3. Skip to Navigation
  4. Accessibility
  1. Text Size:
  2. Contrast:
Organisation's logo linking to the home page

Search the Estuary website

Advanced options
Menu
  1. Home
  2. About Us
  3. Living With Estuary
  4. Estuary In The Community
  5. Care and Support
  6. Finding a Home
  7. Building New Homes
  1. Home
  2. About Us
    1. Who We Are
      1. Corporate Social Responsibility
      2. Governance
      3. Our History
      4. Value for Money
    2. What We Do
      1. How We Use Your Information
      2. Mission Statement Values and Aims
      3. Safeguarding
      4. Service Standards
      5. Events Calendar
    1. How We're Doing
      1. Awards and Accreditations
      2. Corporate Publications
      3. Have Your Say
      4. Performance Information
      5. Star Survey
    2. Working With Us
      1. Apprenticeships and Graduate Placements
      2. Equality and Diversity
      3. Current Vacancies
      4. Modern Slavery and Human Trafficking Statement
      5. Other Opportunities
      6. Procurement
      7. All Working With Us
    1. Contact Us
      1. Contact Us Form
      2. Egress - Secure Email System
      3. Social Media
      4. Website Reporting Form
    2. Coronavirus - Covid-19
  3. Living With Estuary
    1. New Resident Starter Pack
    2. Tenant Self Service
    1. Your Tenancy
      1. Carrying out improvements and alterations
      2. Changes to your household
      3. Contents Insurance
      4. Eviction advice
      5. Keeping a pet
      6. Mobility Scooters and Motorised Wheelchairs
      7. All Your Tenancy
    2. Your Rent
      1. How Are Our Rents Calculated?
      2. Ways To Pay Rent
      3. Money Advice
      4. Not Paying Your Rent
      5. Managing Your Money
      6. Eviction Advice
    1. Leasehold and Market Rent Team
      1. Market Rent
      2. Market Rent Tenant Improvements
      3. Deposit Protection Service
      4. Vacating Your Property Guide
      5. Property Guidance Info
    2. Your Property
      1. Building Safety
      2. Repairs
      3. Planned Maintenance
      4. Environmental Issues
      5. Resident Involvement In Property Services
      6. Mould And Condensation
      7. All Your Property
    1. Benefits
      1. The Impact Of The Budget Changes On Earnings And Universal Credit
      2. Bedroom Tax
      3. Universal Credit
      4. The Benefit Cap
      5. Non Dependant Deductions
      6. Council Tax Support
      7. All Benefits
    2. GEMS
      1. Estate Management Policy
      2. Key Issues
    3. All Living With Estuary
  4. Estuary In The Community
    1. Digital Inclusion
    2. Customer Engagement
      1. Customer and Community Engagement Impact Assessment
      2. Charter For Social Housing Residents
      3. Resident Awards 2020
      4. FER AGM 2021
      5. Federation of Estuary Residents
      6. Estuary in Bloom
      7. All Customer Engagement
    1. Social Value
    2. What's On in Your Area?
      1. Barking & Dagenham
      2. Basildon
      3. Braintree
      4. Brentwood
      5. Castle Point
      6. Chelmsford
      7. All What's On in Your Area?
  5. Care and Support
    1. Make A Difference
    2. Registered Care
    1. Supported Living
    2. Community Support
    1. Your views matter
    2. Our activities
    1. Newsletter and leaflets
  6. Finding a Home
    1. Shared Ownership New Build Sales
    2. Shared Ownership Resales
    1. Guide to Shared Ownership
    2. Find a rented home
      1. Lettings Policy
      2. Urgent Rehousing Policy
    1. Private Retirement Schemes
    2. Our Waiting List
      1. Open Waiting List Areas
    1. Market Rent
  7. Building New Homes
    1. New Developments
    2. Our Development Team
  1. Now viewing:
  2. Home
  3. > About Us
  4. > How We're Doing
  5. > Corporate Publications

Corporate Publications

Estuary News

Estuary News is our tenant newsletter.

EstuaryNewsAutumn2020[pdf] 4MB

Estuary News_Winter2019_10.pdf [pdf] 21MB

Estuary News - Issue 1 2019.pdf[pdf] 4MB

Estuary News Issue 2_2018.pdf [pdf] 18MB

Our Policies

Confidentiality, Data Protection and Disclosure of Information Policy.pdf [pdf] 725KB 

Anti_Bribery_Policy.pdf[pdf] 321KB

Annual Report Survey and Financial Statements

Annual Reports

Annual_Report_2021.pdf[pdf] 3MB

Annual Report 2021 - Screen only

Tenant Annual Report - 2019-20 - this link will take you to an external site

VFM Self Assessment 2016 [pdf] 1MB 

Our Key Financial Statements

EHA Audited Financial Statements - Year Ending 31 March 2021.pdf[pdf] 1MB

EHA Audited Financial Statements - Year Ending 31 March 2020.pdf [pdf] 3MB

EHA Audited Financial Statements - Year Ending 31 March 2019.pdf [pdf] 1MB

Back to top of page Print this page Email this page Site map

About Us submenu

  1. Who We Are
  2. What We Do
  3. How We're Doing
    1. Awards and Accreditations
    2. Corporate Publications
      1. Annual Report - 2021
    3. Have Your Say
    4. Performance Information
    5. Star Survey
  4. Working With Us
  5. Contact Us
  6. Coronavirus - Covid-19

Quicklinks

  1. Pay My Rent Icon Pay My Rent
  2. Warning Sign to report anti social behaviour Report Antisocial Behaviour
  3. Have Your Say Icon Have Your Say
  4. image-Finding a Home Finding a Home
  5. My Estuary Icon My Estuary
  6. Contact Us Icon Contact Us

Contact us

Maitland House
8th & 9th Floors
Warrior Square
Southend-On-Sea
SS1 2JY

Opening Hours:
Mon-Fri 8am-5pm
Find Us On Facebook logo   Twitter User Name @estuary_ha

Telephone white 0300 304 5000       Envelope white info@estuary.co.uk

Website feedback         Make a Complaint  

Careers

Working for Estuary

Reasons for Working at Estuary

Current Vacancies

About Estuary Housing

Coronavirus - Covid-19

Our History

Mission Statement, Values and Aims

Service Standards

Senior Management Structure

Governance Structure

Safeguarding

Modern Slavery and Human Trafficking Statement

Privacy Statement

Privacy Notice

Estuary © 2022

Powered by VerseOne Group Ltd

We have placed cookies on your computer to help make this website better. You can read our Cookie Policy. Otherwise, we will assume that you're OK to continue. 

Please choose a setting: