Become one of our Estate Block Street Reps!

Estate, BLock and Street Reps banner. EBS Reps can report communal issues from our app.

What do EBS Reps do?

EBS Reps report communal issues on their estate, block or street. This includes things such as fly tipping, repairs, and anti-social behaviour. They also monitor the cleaning, gardening and communal services they receive, as well as feeding back issues within their community to Estuary. Once signed up with Estuary, EBS Reps are asked to download an app on to their smartphone or device, or they can use the forms below to complete a monthly inspection of the immediate area they live in.


How Much Time Do They Need to Give?

Being an EBS Rep should not take up too much time each month, but in order for it to be an effective and reliable way of measuring our services we need residents to complete the inspections regularly.

To encourage EBS Reps to send in a form each month, we arrange a monthly prize draw. Everyone who sends in a form over the course of the month will be entered into the prize draw for the chance to win a £10 shopping voucher. Winners will be notified directly.


How to Become an EBS Rep

To find out more about how you can become the EBS Rep for your area, please contact the Customer & Community Engagement Team on 0300 304 5000 or email us with your name and address.

Being involved requires only a minimum amount of time. Anyone (not just a signed up EBS Rep) can complete an online estate inspection form. You can give us your feedback whenever is convenient for you by using the links below. Alternatively, you can send your feedback by email to the team, but please ensure any issues or urgent communal repairs are raised by calling 0300 304 5000.

You can find out when Estate Officer Estate Inspections take place by contacting us on 0300 304 5000.


EBS Rep Inspection Forms

Let us know what you think of your recent cleaning and/or gardening service by clicking one of the links could win a £10 shopping voucher! Once you have completed a form, please send it to us by email.

The following links will open SurveyMonkey in a new window.