The Federation of Estuary Residents (FER)
The Federation of Estuary Residents was founded in 1999 and is made up of Estuary Housing Association residents who are keen to work on your behalf. FER give advice and support, approve new policies and procedures and liaise with Estuary on other matters that may concern you. The FER ensure that you, as residents, are at the forefront of everything Estuary Housing Association does.
The FER currently meet 6 times a year and would love for you to join a meeting. Have a look at the events calendar to find out when the next meeting is.
You can also find the FER on Facebook.
The FER needs you!
If you are interested in becoming an FER committee member, please contact the Customer and Community Engagement Team by emailing firstname.lastname@example.org with your name and address or call 0300 304 5000.
If you are an Estuary Resident, you are automatically a member of the FER and can attend any meeting to raise issues with the FER as a one off or to understand more about what they do. If you would like information on this, please contact the Customer and Community Engagement Team by emailing email@example.com or call 0300 304 5000.
How do Estuary Support Us?
- As well as this page, we also have a dedicated page in Estuary News
- Estuary promote the Federation of Estuary Residents wherever possible
- Estuary listen to and implement many of our ideas and suggestions, taking on board our recommendations for policy improvement where necessary.
If you would like support or advice from the Federation of Estuary Residents then please see our contact details which are below. Alternatively, if you would like to join the Committee of the Federation of Estuary Residents, please get in touch as we are always looking for new members. Download our leaflet for more information. FER Leaflet.pdf [pdf] 1MB
How Can I Get Involved?
The FER meets bi-monthly at locations throughout Estuary stock. Please contact the Customer Engagement Team on 0300 304 5000 for more information.
To find out when the next meeting is, please take a look at our calendar. If the FER sounds like something you would like to get involved with, you can register your interest by filling in the short form below (Just a name, address, contact number and email) and a member of the Customer Engagement team will contact you. You can also telephone 0300 304 5000 and ask to speak to the Customer Engagement team, or email firstname.lastname@example.org to register your interest.
Meet the Federation of Estuary Residents
Meet the Chair of the Federation of Estuary Residents, Lynda Buckley
Lynda has been involved with the FER for 7 years and Chair since 2016.
‘I think the best part of being on the FER is being able to ensure residents have a good quality of life in their homes. We work closely with Estuary to hold them to account of the services they deliver.
In my time with the FER I have learnt a lot about how Estuary is run, the different policies they have and how they review these. I have also been able to complete a Chartered Institute of Housing qualification which has given me more confidence and helped me understand the ins and outs of how a Housing Association works.
I would love to see more residents join us on the FER. I feel that residents should have a voice on how Estuary is run as this has an impact on us all and who better to provide this voice than residents themselves!’
Meet the Vice Chair of the Federation of Estuary Residents, Liz Mansfield
Liz joined the FER in 2016 and has really let her mark and worked hard in the two years she has been involved.
‘I have loved meeting new people, residents from all over Estuary and many Estuary staff as part of the FER. I really feel heard by Estuary and I love being able to make sure that Estuary is efficient and working for the benefit of residents.
Working with the FER and Customer and Community Engagement Team has helped me to grow personally. I have learnt how to be an effective part of a team and committee, how to act in meetings, and how to get my point across. The free training I have completed, as well as my getting experience of being in an office environment, has given me the confidence to think about the career I want to get into and start looking for a job now the kids are all in school.
I think the FER is a great opportunity for learning, meeting new people, and networking. No day, event, or meeting is ever the same and I really believe that the FER has opened a lot of doors for me and can do the same for others.’
Interested in joining the FER? Email the Customer and Community Engagement Team at email@example.com Don’t forget to register to attend the AGM on 8th September!
FER Document Library
Available to download
FER Minutes available to download:January 2019
January 2019 FER January 2019 minutes.pdf [pdf] 212KB
March 2019 FER March 2019 minutes.pdf [pdf] 219KB
May 2019 FER May 2019 minutes.pdf [pdf] 199KB
July 2019 FER July 2019 minutes.pdf [pdf] 204KB
Chair - Lynda Buckley
Vice Chair - Elizabeth Mansfield
Secretary - Vacant
General Officer - Janet Ledgerton
Committee - Ambrose Ghazali, Yahia Abou-Bakr, Eric McKenzie, Stephen Brown
Honorary Members - David Stanistreet, Ron Shadforth
Submit Your Ideas For Estuary News
Do you have an idea for, or have you written an article that you would like to appear in Estuary News? Please submit your idea using this form and the FER will consider your idea/article for publication.
- We will not share any personal information, or any other information you submit, with any third-party organisations. Please see our Privacy Statement page for further information.