We believe that everyone has the right to live without harassment, abuse and violence

Our Policy Statement

Treating all victims of harassment fairly is of paramount of importance to us and all cases are taken seriously. We have taken the definition recommended in the McPherson report regarding racial harassment and extended this to include all harassment.

What is Harassment?

Harassment is any incident or act of intimidation that is perceived to be motivated by race, colour, nationality, ethnicity, disability, sexual orientation, age or gender. The McPherson report recommends the definition of racial harassment as any incident that is perceived to be racist by the victim or any other person.
We believe that everyone has the right to live without harassment, abuse and violence. These acts that will not be tolerated by the Association.

We will work with residents, other relevant community and Black and Minority Ethnic groups, the police, probation and Local Authorities taking every practical step to ensure that harassment is effectively tackled.
Acts of other types of harassment are dealt with by our anti social behaviour process, details can be found here.

Are You Suffering Harassment?

If you are a victim or suffer from harassment you should report the problem to us as soon as possible. You should also report the incident to the police, Victim Support, the
Equality and Human Rights Commission and local support group that may be able to help you or offer advice and support.

What We Will Do

  • We will treat all cases in the strictest of confidence.
  • We will respond to you within 24 hours of a report of harassment and arrange a visit at a suitable location.
  • We will agree with you a course of action and how regularly you wish to be contacted by us.
  • We can arrange for an interpreter or translator if you wish.
  • An interview can be arranged at your home, our office or any other local place where you feel at ease.
  • Information will not be disclosed unless you give us permission.
  • Where we have evidence that proves one of our residents has prejudicially harassed someone, we will take immediate steps to take the required action to stop the harassment.

What We Ask You To Do

As with any unacceptable or anti social behaviour, we will ask you to formally record the details. Our Anti Social Behavior Diary can be found here. The page also contains information and advice on completing the diary pages.

If you would like further information or you have any questions, please speak with your Housing Officer.

Our Policy Objectives

  • To ensure that action is taken in accordance with the requirements of legalisation and appropriate codes of practise.
  • Taking effective and appropriate action against alleged perpetrators, using legal remedies and working in partnership with other agencies.
  • Developing appropriate support mechanisms through multi agency working and supporting victims of harassment to ensure their safety.
  • Raising awareness about the existence and effects of harassment through multi agency work, community initiatives and publicity.
  • Provide training for staff and residents on identifying and dealing with incidents and acts of harassment.
  • Annually publicise action taken by Estuary Housing Association in cases of harassment.