A Better Service For You

We have changed the way we deal with your queries to provide a better service.


You no longer have to wait to talk to the Housing Officer who covers the area you live in. 


  • We have a team of Housing Officers who will be able to deal with a range of queries no matter where you live.
  • They will also deal with any communal Anti-Social Behaviour issues
  • Communal repairs and grounds maintenance (cleaning or gardening) still needs to be reported in the usual way.


If you need to report anything to a Housing Officer, please call 0300 304 5000 or email the Tenancy Team.

Meet The Tenancy Team

Email icon and link. info@estuary.co.uk      Telephone icon: Call us on 0300 304 5000 0300 304 5000


Senior Housing Officers

Senior Housing Officer: Jennifer Needham Senior Housing Officer: Paul Murphy
Jennifer Needham Paul Murphy


Housing Officers

Housing Officer: Alan Conran Housing Officer: Jenna Mansfield
Alan Conran Jenna Mansfield
Housing Officer: Sarah ArnoldSarah Arnold

Housing Officer: Amy WattAmy Watt
Amy Webster
James Andrews
Louise Cairns
Madeleine Spencer


Email icon and link info@estuary.co.uk      Telephone icon: 0300 304 5000 0300 304 5000