A Better Service For You

We have changed the way we deal with your queries to provide a better service.

As from 1st July you no longer have to wait to talk to the Housing Officer who covers the area you live in. 

  • We now have 10 Housing Officers who will be able to deal with a range of queries no matter where you live.
  • They will also deal with any communal Anti-Social Behaviour issues, although communal repairs and grounds maintenance (cleaning or gardening) still needs to be reported in the usual way.


If you need to report anything to a Housing Officer, please call 0300 304 5000

Meet The Tenancy Team

Telephone: 0300 304 5000  --  Email: info@estuary.co.uk

Senior Housing Officers
Senior Housing Officer: Jennifer Needham Senior Housing Officer: Paul Murphy
Jennifer Needham Paul Murphy


Housing Officers
 Housing Officer: Alan Conran Housing Officer: Amy Watt
Alan Conran Amy Watt
Housing Officer: Amy Webster Housing Officer: James Andrews
Amy Webster James Andrews
Housing Officer: Jenna Mansfield Housing Officer: Jessica Bronsdon
Jenna Mansfield Jessica Bronsdon
Housing Officer: Louise Cairns Housing Officer: Madeleine Spencer
Louise Cairns Madeleine Spencer
Housing Officer: Sarah Arnold
Sarah Arnold