A Better Service For You

We have changed the way we deal with your queries to provide a better service.


You no longer have to wait to talk to the Housing Officer who covers the area you live in. 


  • We have a team of Housing Officers who will be able to deal with a range of queries no matter where you live.
  • They will also deal with any communal Anti-Social Behaviour issues
  • Communal repairs and grounds maintenance (cleaning or gardening) still needs to be reported in the usual way.


If you need to report anything to a Housing Officer, please call 0300 304 5000 or email the Tenancy Team.

Meet The Tenancy Team

Senior Housing Officers


  • Jennifer Needham Senior Housing Officer: Jennifer Needham
  • Paul Murphy Senior Housing Officer: Paul Murphy



Housing Officers

  • Jenna Goodfellow Housing Officer: Jenna Goodfellow
  • Jenna Mansfield Housing Officer: Jenna Mansfield
  • Sarah Arnold Housing Officer: Sarah Arnold
  • Amy WattHousing Officer: Amy Watt
  • Amy WebsterHousing Officer: Amy Watt
  • James AndrewsHousing Officer: Amy Watt
  • Louise CairnsHousing Officer: Amy Watt
  • Madeleine Spencer Housing Officer: Amy Watt