Our #PlanToPay Campaign

    PlanToPay Branding PlanToPay House   

We understand our Estuary Housing Association community has been hit hard by Covid-19.  Our #PlanToPay Campaign means we commit to:

  • Helping you keep your home
  • Giving you the advice and support you need if you’re struggling with your income
  • Guiding you through the maze of benefits and government help available.

 

We DO expect you to pay your rent where you can so we can provide the services you expect.

 

Helping You Keep Your Home

 

If you have been directly affected by Covid-19, we commit to not evicting you

  • Don’t feel ashamed if you can’t make ends meet.  
  • Don’t feel embarrassed if you need to apply for benefits for the first time ever.

 

We are here to help and support you, so please contact us now.

 

  • Our advice is based on your individual circumstances, so we do prefer to discuss options directly with you.  So please contact us.

 

Email icon and link to info@estuary.co.yk info@estuary.co.uk      Telephone icon: Call us on 0300 304 5000 0300 304 5000       Facebook Logo: Find us on Facebook at #Estuary_HA 

 

If you feel able to research things yourself, the best websites are below:

Money Advice Video

Giving You The Advice And Support You Need If You Are Struggling With Your Income

You’re not alone!

 

  • Our teams have lots of experience of helping residents out of tight spots.
  • We know the systems and we’re here to help.
  • We can talk to you about things you can do.
  • Or if you need help, we can help you find the assistance you need.

 

Don’t suffer alone! Let us help you. Please contact us today.

 

Email icon and link to info@estuary.co.uk info@estuary.co.uk

Telephone icon.Call us on 0300 304 5000 0300 304 5000

Facebook Logo: Find us on Facebook at #Estuary_HA 

Guiding You Through The Maze Of Benefits And Government Help Available

The Government has introduced new financial help so that people can pay their bills during Covid-19.

 

  • You could be entitled to help.

 

If you have never applied for benefits it can seem overwhelming. Don’t let confusion or embarrassment stop you from getting the help you need. By speaking with us, we can tell you how to access these benefits.

 

If you need any help, please contact us.

 

Email icon and link to info@estuary.co.uk info@estuary.co.uk

Telephone icon. Call us on 0300 304 5000 0300 304 5000

Facebook Logo: Find us on Facebook at #Estuary_HA 

We do expect...

We do expect you to continue to pay your rent where you can, so we can provide the services you expect.

For some there will not be a change in your income. We do expect you to continue to pay your rent and service charge (if you have one) where you can.

We understand being at home does bring about other challenges. We know that your bills may be higher, food more expensive etc.  So if you have any concerns about paying your rent, we really do want to hear from you.

Email icon and link to info@estuary.co.uk info@estuary.co.uk      Telephone icon. Call us on 0300 304 5000 0300 304 5000       Facebook Logo: Find us on Facebook at #Estuary_HA 

Other Useful Links & Information

Universal CreditHow To Claim

Employment And Benefit Support Information

Help With Fuel Payments - Government agrees measures with the energy industry to support vulnerable people through COVID-19

Information On Prepaid Energy Topups, Benefits And Work Etc

Food Bank - Trussell Trust
We're now registered with the Trussell Trust to create E-vouchers for Estuary Housing Association's residents in need.

This means that, after a consultation, we are able to issue a code which you can take, along with your ID, to the food bank to collect your parcel. We don’t have to send vouchers out in the post and you will get a code the same day.

  • Find your local foodbank
  • Please note that the same rules apply as they always have – no more than 3 vouchers in any 6-month period and checks will be carried out in accordance with this.

Free School Meals

Self-Employment Help

Staying At Home To Work Or With A Reduced Or Zero Income

Coronavirus: Advice For Employers And Employees