News and Events
We’re fixing it! - Extra £½ million a year investment in the repairs service from April 2020.
If you receive Adult Dependency Increase (ADI) as part of your state pension, we have some important information you which may affect you.
Visit our benefits page to see what the changes are and what your options are.
We are delighted to win two categories on World Homeless Day in the Housing Essex Excellence Awards, Carnarvon Road, Southend-on-Sea for Development over 50 homes and Delivering Services for vulnerable people.
Our Contact Centre opening hours are changing.
Time to check your central heating!
Leaves are starting to fall and so is the temperature. We would like to ask all residents to switch their heating on over the weekend, and check that its working, you can do this by:
- Make sure all of the radiator valves are turned on and set to maximum.
- Turn your thermostat to maximum.
- Turn your central heating on.
- After 15 minutes check all the radiators are hot with no cold spots.
If there are cold spots, or any of the radiators are cold, its likely to be air in the system and you will need to ‘bleed’ your radiator. Keys to do this can be purchased from any good DIY shop and British Gas have produced a You Tube video on how to do this - https://www.youtube.com/watch?v=sjyEkLwHtTc
If you followed the steps above and are still having problems please contact Axis Gas on 0300 304 5000 who will send out a Gas Safe registered Engineer to assist.
Tender for a new Framework Agreement for the Supply of Specialist As and When Temporary Staffing
The staff are required to provide ‘as and when’ support and care to service users in:
a) their own homes (2 geographical locations);
b) 3 nursing homes;
c) 5 registered care homes
d) 7 supported living projects.
Staff will be required to cover defined hours of work (24-hour shift patterns) in the absence of a permanent worker or an in house ‘bank’ worker being available.
This may be but not limited to:
1. Planned (with at least 7 days’ notice) e.g. a vacancy, annual leave or training
2. Unplanned (with less than 7 days’ notice) e.g. short notice shift cancellation or sickness (with only hours’ notice).
The staff must be suitably qualified and experienced support workers and or nurses.
The procurement documents are available for unrestricted and full direct access, free of charge, at:
If you would like to participate in this tender, please Register, once you have clicked on the above link and then follow the on screen instructions.
Time limit for receipt of expressions of interest
Date - 18/10/2019 Local Time - 15:00
Date of Dispatch of This Notice: 24/09/2019