News and Events
‘Today I wanted to pay tribute to Sir David Amess MP, who was murdered last Friday at his constituency surgery, just doing his ‘day’ job not far from his home in Leigh-on-Sea.
David was the Conservative MP for Southend West and was well known to me and others within Estuary. David was interested in our work and I often communicated with him, keeping him up to date on what we were doing at Estuary. David would also get in touch from time to time on behalf our residents living in Leigh, Westcliff, and Southend, raising issues on their behalf, something that very important to him.
David gave his time to support the NHF Campaign – ‘It Starts at Home’ in 2017. This was a day when housing associations up and down the country celebrated supported housing and the positive impact it makes on thousands of lives. David took the time to visit our Care and Support Service at Kingswood Chase in Leigh on Sea and met with residents, Clair Harkness, George Kieffer, and myself. He was a real supporter of Estuary and the services we provide, and we valued that.
We send our heartfelt sympathy and condolences to David's family at this very sad and difficult time.’ Ian Martin, Chief Executive
We've been made aware the Norton Place property in Wickford is to be used as a vaccination centre.
Please note, we have no further information on this and you should contact your GP direct with any queries.
As part of their community investment programme, Axis are offering free training workshops to help you enhance your skills. These workshops are for any resident, of any age and from any location.
Further to the update provided last month, the Covid virus is still significantly impacting on our repairs service.
Our repairs contractor, Axis, is still having problems getting some materials and has a shortage of labour, as some staff are having to isolate due to track and trace alerts or having contracted Covid-19. As a result, it is taking longer to answer calls and to get repairs undertaken.
We will continue to attend quickly for emergency repairs, but it is taking longer to deal with other repairs. We expect to resolve routine repairs in 30 days rather than the usual 20 day target. This is a temporary arrangement and we will shorten timescales as soon as we are able.
We apologise for the inconvenience this may cause but hope you will appreciate that the continuation of this temporary change is necessary.
Our tenant annual report contains information about your home and your tenancy. It highlights how we are working with you, our customers to help shape the future. You can find out more about our involved residents and the ways in which you can become involved and have a voice.
Some of the highlights in the report
- 1,875 Homes have benefited from an upgrade throughout the year. We’ve spent £2,904,449 improving your homes
- Our GEMS team dealt with 1,649 fly tipping incidents
- 785 new anti-social behaviour cases were opened for us to deal with.
Today, Estuary’s new repairs and maintenance contract with Axis Europe goes live.