Care and Support

We strive for excellence by providing outstanding, creative, high-quality services that meet our core values of excellence, care and innovation, through person-centred care and exceptional leadership. Our drive to excellence will provide improved positive outcomes for our customers, an increase in customer satisfaction, improved staff recruitment and retention and equality of access and opportunities for all.

We also have quarterly newsletters for people we support which are accessible and clear.

Supported Living

Supported Living services provide accommodation and intensive housing management to people living in 27 services. Some care and support is provided directly and some is commissioned from other providers. Services are funded by Social Services and Supporting People. Where Estuary Housing Association provides the care, we are regulated by the CQC. The service aims to support and enable people to live independently. Community inclusion is a key area of service delivery and development. 

Community Support

Community Support services are provided to people in their own homes. Care and support is provided and is funded by social services. The regulator is the CQC. The services provided are outcome focused and aim to enable and encourage independence, empowerment, choice and community inclusion.

Registered Care

Registered Care provides high-level support for people who have learning disabilities or mental health issues and physical disabilities. We have five homes across Essex providing care and support.