Care and Support
We strive for excellence by providing outstanding, creative, high-quality services that meet our core values of excellence, care and innovation, through person-centred care and exceptional leadership. Our drive to excellence will provide improved positive outcomes for our customers, an increase in customer satisfaction, improved staff recruitment and retention and equality of access and opportunities for all.
We also have quarterly newsletters for people we support which are accessible and clear.
Supported Living services provide accommodation and intensive housing management to people living in 27 services. Some care and support is provided directly and some is commissioned from other providers. Services are funded by Social Services and Supporting People. Where Estuary Housing Association provides the care, we are regulated by the CQC. The service aims to support and enable people to live independently. Community inclusion is a key area of service delivery and development.
Registered Care provides high-level support for people who have learning disabilities or mental health issues and physical disabilities. We have five homes across Essex providing care and support.