Useful Links, Forms and Documents

Local Authorities

Social Services Departments

Benefits Agency

Housing Services

Resident Involvement

Supported Housing and Care

Safeguarding

General

Forms

 

Local Authorities

Basildon District Council

Braintree District Council

Brentwood Borough Council

Castle Point Borough Council

Chelmsford Borough Council

Colchester Borough Council

Epping Forest District Council

Harlow District Council

Maldon District Council

Rochford District Council

Southend-on-Sea Borough Council

Tendring District Council

Thurrock Borough Council

Uttlesford District Council

West Suffolk Councils (St Edmundsbury)

London Borough of Barking and Dagenham

London Borough of Havering

London Borough of Redbridge

Social Services Departments

Essex Social Services

Southend-on-Sea Social Services

Thurrock Social Services (children)

Thurrock Social Services (adult)

 Benefits Agency

Department for Work and Pensions

Housing Services

National Housing Federation

Housing Ombudsman Service

Independent Living in Essex

Swapandmove.co.uk

Houseexchange.org.uk

Property Home Swaps For Council & Housing Association Tenants

Colne Housing

Homes and Community Agency

Home Hunt
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Resident Involvement

Tenant Participation Advisory Service (TPAS)

Supported Housing and Care

Think Local, Act Personal (formerly Putting People First)

Social Care Institute for Excellence (SCIE)

Care Quality Commission

Housing and Support Alliance for people with learning disabilities and families

Skills for Care

 General

Shelter

Citizens Advice Bureau

Legal Aid

Yellow Pages

Litter Action

The Lighthouse Furniture Project

Sue Ryder

Rehab 4 Addiction

Safeguarding

‘Safeguarding’ refers to protecting both vulnerable children and vulnerable adults from harm or abuse. You may hear it referred to as safeguarding children or safeguarding adults. We are committed to protecting our residents from harm or abuse and if we are made aware of this occurring, we will pass this information to the relevant agency to investigate.

Children

Essex Safeguarding Children Board

Barking & Dagenham Safeguarding Children Board

Havering Safeguarding Children Board

Redbridge Safeguarding Children Board

Suffolk Safeguarding Children Board

Forms

Giving consent to third-parties

Sometimes we receive requests from people (such as relatives, partners, etc.) who wish to deal with tenancy matters on behalf of the person who is our resident.


We are required by law (with only a few very specific exceptions) to maintain the confidentiality of our residents records. This can cause the people trying to act on behalf of the resident to think that we are being obstructive, but that is not the case.

Estuary Housing Association takes your privacy seriously, and adheres to current data protection legislation to keep all personal data secure.  We therefore have to be certain that the resident gives their consent for us to interact with others on their behalf.

If you are the resident, you must give very serious consideration to the ramifications of giving your consent for someone else to interact with us on your behalf.  For this reason we require you to complete and submit a signed Consent form detailing the type of information you are authorising us to disclose.

The validity of any consent may not last for more than six months and is subject to regular review.  You will be able to remove this consent at any time by notifying us in writing .

Consent Form.pdf [pdf] 139KB