Your Rent And Service Charge Review
The cost of your rent and, in some cases, your service charge was reviewed earlier this year.
You will have received a letter about this in February or March advising of the change. For most of our residents, any changes will happen in April each year.
#PlanForYourRentChange
What Would This Mean For Me?
What Would This Mean For Me?
You would have received a letter in February or March advising of the change. It told you how much the new rent and service charge is. You may need to make provisions for this, such as setting extra money aside each week or month.
I Claim Housing Benefit Or Universal Credit
If you are claiming Housing Benefit or Universal Credit, you will need to inform your local Council or the Department of Work and Pensions of the changes. If you pay by direct debit or recurring payment, we would make the change for you. If you pay by any other method, you would need to ensure you alter your payments.
Why Would My Rent Change?
The Government advise how much we can increase rents each year. Your rent pays for the services provided to you and assists in building new homes. This does mean we have to increase rents to cover costs of providing these services to the standard you would expect. Service charges are only increased where our costs for that service have increased.
How Much Could I Have To Pay?
This will be different depending on the type of rent you have. You will have received a letter in February or March which contained all the information you need. It included your new rent and service charge amount.
Any Questions?
- In the meantime, we recommend you read How Are Our Rents Calculated?.
Any Questions?
- If you have any questions or concerns about this, please email us or call on 0300 304 5000 and we will happily assist you.
- You could also try our Service_Charge_FAQs_For_2022.pdf[pdf] 178KB