Contact Us

You can contact us in a number of ways

Contact Estuary Housing 01702 462246

General enquiries: 0300 304 5000

Repairs: 0808 169 1969

Office hours are 8.30am to 5pm, 24 hours for out of hours emergencies

Woodgrange Drive Estate security, available from 5pm-5am 07582 053 175

Christmas 2019 hours:

Tues 24th Dec: 8.30am-3pm
Weds 25th Dec: Closed
Thurs 26th Dec: Closed
Fri 27th Dec: Closed
Sat 28th Dec: Closed
Sun 29th Dec: Closed
Mon 30th Dec: Normal office hours
Tue 31st Dec: Normal office hours
Weds 1st Jan: Closed
Thurs 2nd Jan: Normal office hours

Email Estuary Housing

You can email us your enquiry by writing to:  or use our online form.

When e-mailing rent statements to you we will be using a secure e-mail system, called Egress. 

Find out more

You can contact the GEMs cleaning team directly by writing to:

Report a website error If you have experienced a problem with our website, report it using our website reporting form.   

Fax Estuary Housing Association

You can also reach us by fax: 01702 616716

Maitland House

Registered Office

Maitland House
8th & 9th Floors
Warrior Square


Travel to Maitland House: 

By rail: London Liverpool Street to Southend Victoria or London Fenchurch Street to Southend Central.

By bus: Local buses to Central Southend stop regularly outside Maitland House.

Departments at Maitland House

  • Executive Team
  • Corporate Services
  • Human Resources
  • Finance
  • ICT
  • Asset Management
  • New Business & Development
  • Support & Care

Centre Place

Housing Office

Centre Place
Prospect Close
Southend on Sea


Travel to Centre Place: 

By rail: London Liverpool Street to Southend Victoria or London Fenchurch Street to Southend Central or Southend East

By bus: Local buses 7, 8 or 26 pass Woodgrange Drive regularly.

Services and Departments at Centre Place

  • Tenancy
  • Income 
  • Allocations
  • Welfare Advice 
  • Customer & Community Engagement 
  • Leasehold Services
  • Nursery