Whilst safeguarding is everyone’s responsibility, we have a quarterly Safeguarding Leadership Panel that is made up of our Resident Voice and Influence Members and a ‘Champion’ representative from each department across the business. Each Champion is responsible for ensuring safeguarding becomes part of their day-to-day business, and that all staff know who to talk to and what to do should they have a concern.
Purpose
Started in 2020, the key focus for this group is to share, review and use examples of good practice and explore ways to make improvements for the safeguarding of our customers.
Our Meetings
At these Panels, guest speakers attend to share their experiences and knowledge. Previous representatives include Domestic Abuse Housing Alliance (DAHA), Children’s Services – ‘see the signs’ campaign and County Lines introduction, Living Room – awareness & support for hoarding behaviour and Andy’s Man Club and ManKind- support for men.
Benefits of the Group
We're very lucky to have the opportunity to work closely with our customers and give them the opportunity to share their feedback and hold our business accountable.
What Our Residents Think
RVIP Member Heather stated;
“I find the meetings very informative and was really impressed by the measures Estuary are going to take in this area. The guest speaker was fantastic, and it highlighted the problem and lack of resources that are available for male victims of DA/DV. I suggested making a specific mention regarding this on the Estuary website and was told they would look into doing something. This really shows that Estuary listens to residents' concerns”
