While we would be sorry to see you leave us, we would also like to reward residents who have taken care of their home.
If you have kept your home to good standard, allowed access, given the required notice period and forwarding address you could be rewarded with up to £150.
The reward is split in two parts. You could receive either part or both up to a maximum of £150. to be eligible for this you need to meet the below criteria.
As part of the termination of tenancy process you will be visited by the Housing Officer who will carry out an inspection of your home. They will advise you what is expected and what you need to do before you move out. This will include the responsibility to pay rent due to the end of the tenancy and clear any arrears.
Once keys are returned, a surveyor will then inspect the property. It is during this inspection that any rechargeable repairs are identified.
Where any arrears remain or we have found rechargeable repairs, any incentive you would have received will be offset against this debt.
When you have met the criteria and you do not have a debt with Delta, a cheque will be posted to your new address. We aim to send this within 10 working days from the end of your tenancy.