Planned Maintenance

We are required to carry out a stock condition survey to all our properties. This assists us with carrying out our planned programme of works.

We carry out a variety of different works including:

  • Replacing windows, kitchens or bathrooms
  • Replacing heating systems
  • Roof renewals
  • Electrical rewiring
  • Passenger lifts
  • Replacing other mechanical and electrical equipment
  • External Decoration (cyclical decoration).

Please note: planned works are be carried out by various contractors and the Axis repairs line may not have the relevant information to confirm who or when works are carried out. If you would like more information or you have any queries, please contact us on 0300 304 5000, option 2.

If you do not believe your property has had a Stock Condition Survey within the last 5 years, please contact us on 0300 304 5000 to arrange one.

Carrying Out Your Own Improvements

You will need our written permission to carry out alterations or improvements to your home. If we need to discuss the alteration with you in more detail, a surveyor or one of our Housing Officers will contact you.

Written permission should always be obtained before you carry out any alteration. Unauthorised alterations may require you to return your home to its original condition at your own cost. You can fill out an improvement application form online.