We are currently experiencing sound problems on option 1 for our repairs line via our main phone line. We are working on resolving this issue as soon as possible, but in the interim period, please instead call Axis directly on 0808 1691969.

Something Not Right? Let Us Know!

We're proud of our new site and Your Online Account, but there may be a gremlin or two still hanging around...

And we need your help to get rid of them! So, if you've had a problem, we'd like to know about it. We've even made a handy form for you to fill in. 

You'll see we ask for your contact details - this is so we can get iin touch with you if we need to know a little bit more. Just so you know, we won't sell your details on to anyone else. 

Do keep in mind, this form is just for letting us know there's a problem with the website or Your Online Account. If you'd like to speak with us about anything else, like repairs, feedback or housing enquiries, please call 0300 304 5000. If it's a complaint, compliment or suggestion, you can use our online feedback form. 

If you use this form for anything other than the above, it may take longer for your enquiry get to the right person. 

Website Reporting Form

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