Domestic Abuse Housing Alliance (DAHA)

Domestic Abuse Housing Alliance (DAHA)

We're members of the Domestic Abuse Housing Alliance (DAHA).  DAHA provide advice and guidance to housing organisations like us, and helps us respond effectively to all reports of domestic abuse.  If you're experiencing domestic abuse or are concerned about someone else, please contact us for support.

Domestic Abuse Helplines

Women's Aid define domestic abuse as 'an incident or pattern of incidents of controlling, coercive, threatening, degrading and violent behaviour, including sexual violence, in the majority of cases by a partner or ex-partner, but also by a family member or carer. It is very common.'

It's important to know you're not alone, and there are services that can help you. We've listed some of them below.

If you are in immediate danger, call 999 and ask for the Police. If you can’t speak and are calling on a mobile press 55 to have your call transferred to the police. Find out how to call the police when you can’t speak.

24 Hour National Domestic Abuse Helpline

Call 0808 2000 247

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women’s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.


Domestic Abuse (Essex Police)

Information about, and support for sufferers of, domestic abuse and how Essex Police can help.


Compass - Domestic Abuse Helpline

Call 0330 337 4444

COMPASS is a single point of access funded by Essex County Council in partnership with the Office of Essex Police, Fire and Crime Commissioner to support victims of domestic abuse across Southend, Essex and Thurrock. The COMPASS helpline is open every day.

  • 8am – 8pm, Mon – Fri,
  • 8am – 1pm, Sat – Sun.

Outside these hours, there is information and national 24hr numbers available on the Compass website where you can also make an online referral and be contacted within 24hrs.


National Centre for Domestic Violence

A free, fast emergency injunction service to survivors of domestic abuse and violence regardless of their financial circumstances, race, gender or sexual orientation.


National Women's Aid 24 hour free helpline

Keeps an up-to-date list of all refuge accommodation across the country.


Rape Crisis

Call 0800 802 9999

Rape Crisis provides advice on how to get help if someone has experienced rape, child sexual abuse and/or any kind of sexual violence and details of your nearest Rape Crisis Services.


Victim Support

Offers free confidential support to anyone, whether or not the crime has been reported to the police, and has a drop-in service in Thurrock.


Asylum Aid

Call 0207 354 9631


Provides free legal representation and advice to asylum seekers and refugees, helping women fleeing serious human rights violations to gain protection in the UK.


Chinese Information and Advice Centre

Call 0300 201 1868

Confidential support for Chinese women who are victims of domestic abuse on a range of issues, with female volunteers who speak English, Mandarin and Cantonese.


Iranian & Kurdish Women’s Rights Organisation

Call 0207 920 6460

IKWRO is a registered charity which provides advice and support to Middle Eastern and Afgham women and girls living in the UK who are facing Forced Marriage, Child Marriage, “Honour”-Based Violence, Female Genital Mutilation or Domestic Violence. We offer advice in Farsi, Dari, Kurdish, Arabic, Turkish and English, and run a free counselling service in Farsi, Kurdish, Arabic and English.


Jewish Women's Aid

Domestic Abuse Helpline 0808 801 0500

An organisation run by Jewish women for Jewish women and children who have been subjected to domestic abuse.


Karma Nirvana

Call 0800 5999 247

Karma Nirvana is an award-winning British Human Rights charity supporting victims of honour-based abuse and forced marriage. Honour crimes are not determined by age, faith, gender or sexuality. We support and work with all victims.



Call 0208 960 4000

FORWARD (Foundation for Women’s Health Research and Development) is committed to gender equality and safeguarding the rights of African girls and women. They are a leading African diaspora women’s campaign and support organisation. They work through partnerships in the UK, Europe and Africa to transform lives, tackling discriminatory practices that affect the dignity and wellbeing of girls and women. Their focus is on female genital mutilation (FGM), child marriage and obstetric fistula.


Southall Black Sisters

Call 0208 571 9595

Provides information, advice, advocacy, practical help, counselling and support to Asian and African-Caribbean women and children experiencing domestic abuse and sexual abuse, including marriage and honour crimes.


National Stalking Helpline

Call 0808 802 0300

Provides information, help and support and advice to those who are, or who feel they may be, victims of stalking.


Forced Marriage Information & Forced Marriage Unit

Call 0207 008 0151

Guidance and support for those who have been, or are being, forced to marry against their will.


Domestic Abuse Contact Information

You can download our Domestic_Abuse_Contact_Information_24-01-2022.pdf [pdf] 213KB  to find additional services.