We're aware of a problem with users signing up to Your Online Account not getting validation emails. 
We're sorry for any inconvenience caused and are working on fixing it as soon as we can. 

What is Your Online Account?

You can access more of our services 24 hours a day, seven days a week through your online account.

Make a payment, view your statements, check on a repair request, raise an issue and much more.

News and Events

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Homegrown 2024

HOMEGROWN 2024 In partnership with our repairs contractor Axis and green charity, Groundwork we’re pleased to promote Home Grown 2024. Join our free online Family Growing course! Learn how to...

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Customer Newsletter - Now Available

We're thrilled to say our customer newsletter is now available. Take a look at https://estuary.co.uk/resident-newsletter to find out good news stories, valuable resources and essential informat...

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Essex Housing Awards - Winners!

Congratulations to the Communications and Project Teams for their Digital Impact award win at The Essex Housing Awards last night (Weds, 2nd Nov).  The teams worked closely together to cr...

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Energy Saving Tips from Axis

Energy Saving Tips Soon our weather will begin to grow colder, and our energy costs will become greater as we’re indoors more. Ways of keeping our energy usage as low as possible are key, as ...

Catch up on all the latest goings on

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Resident Voice and Influence Panel (Formally FER)

Customer Engagement and Resident Voice and Influence Panel

We’re always looking for ways to better our services. We want our customers to get involved and help us be the best we can be. Our engagement programmes include our customers, staff and board members – allowing everyone to share information, ideas and power.

Have your say with the Resident VIP. The Resident Voice and Influence Panel was founded in 1999 and is a group of resident volunteers who are keen to work on your behalf.


 Get Involved Resident Voice and Influence Panel

What's on your mind?

What's on your mind?

If you've got a suggestion about the website or our services, you'd like to pay a compliment to a member of the team, or something hasn't gone the way it should have, please let us know....

Feedback, Compliments and Complaints