Important Information
Main - 0300 304 5000
Mon-Thurs 9am-5pm
Fri 9am-4.30pm
Repairs - 0808 169 1969
Emergencies - 24 hours
Routine Repairs - Mon-Fri 8am-5pm*
info@estuary.co.uk
* Excluding public holidays
News and Events
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Tenant Annual Report Now Available
Our tenant annual report contains information about your home and your tenancy. It highlights how we are working with you, our customers to help shape the future. You can find out more about our involved residents and the ways in which you can become involved and have a voice.
Some of the highlights in the report
- 1,875 Homes have benefited from an upgrade throughout the year. We’ve spent £2,904,449 improving your homes
- Our GEMS team dealt with 1,649 fly tipping incidents
- 785 new anti-social behaviour cases were opened for us to deal with.
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We’re fixing it. We’re going live.
Today, Estuary’s new repairs and maintenance contract with Axis Europe goes live.
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Axis Home Repairs During the Coronavirus Pandemic
Axis would like to reassure our residents about the increased safety measure they're undertaking while conducting repairs in homes.
They have produced a leaflet showing what precautions they're taking, along with what you can expect and what you can do to help.
The leaflet, Safety First!, is available digitally and will open in a new window.
