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News
Planned Phone Line Closure – Wednesday 11th February
We would like to inform customers that on Wednesday 11th February, our phone lines will be temporarily closed between 9:15am and 11:45am due to staff training. Please be assured that the repairs...
Join us at Southend Winter Pride 2026!
We are pleased to be taking part in Southend Winter Pride this year, and we would love our customers and local communities to join us. Winter Pride is a local celebration of LGBTQIA+ people, the...
Check ID Before Letting Anyone into Your Home
We have received several reports, from residents of varying places, of individuals going door-to-door claiming to be from Estuary and stating they are checking properties for damp and mould. Importan...
Louise's Story
Hi, I’m Louise, a member of The Residents’ Voice and Influence Panel – and I’m registered Deaf. I was born hearing but developed severe ear infections as a child, leading to...