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News

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Temporary Phone Line Closure - Wed 29 July

Former Estuary customer phone lines will be closed for staff training from 3pm on Wednesday 29th July and will reopen at 8.30am on Thursday 30th July.  Payments can still be made using the autom...

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Mon 29th June - Short Office Closure

Our phone lines and web chat will be unavailable from 1.45pm and 3.15pm on Monday 29 June due to an employee event. Former Estuary customers: The repairs phoneline (0808 169 1969) will be available a...

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Applications Open for Our Community Fund Grants

We’re pleased to announce the launch of our Community Fund Grant programme, giving customers and local community groups the opportunity to apply for funding of up to £1,000 to support proj...

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Black Inclusion Week: Moving Beyond Representation

Giving a Voice to the Unheard: Why Inclusion Must Go Beyond Representation In every community, some voices are confident and regularly heard, while others remain quieter and often overlooked. Many ...