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We’re grateful to a customer who has generously shared their personal experience of living with a disability. Their story provides an honest and powerful insight into the realities of fluctuatin...

We understand the world, but the world doesn’t always understand us One of our customers has kindly shared their experience of living with ADHD and being neurodivergent. They noted that childr...

Four members of our RVIP and Madeleine, Customer Voice Officer, recently underwent 'Void Inspector' training led by Nicholas Kyprianou, Head of Repairs. Nicholas gave an interesting and informative tr...

A Customer Equality, Diversity and Inclusion (EDI) Forum has been launched by the Resident Voice and Influence Panel (RVIP), reflecting their commitment to ensuring that under-represented voices are h...