Our main phone lines will close at 4:00pm on Friday 13th March due to essential system maintenance and will reopen at 9:00am on Monday 16th March. The repairs line will remain available as normal.

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News

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Temporary Phone Line Closure – Friday 13th March

Due to essential system maintenance, our main phone lines will be closing early at 4:00pm on Friday 13 March and will reopen at 9:00am on Monday 16 March. Please note that our repairs line will ...

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Your Online Account Scheduled Maintenance

Our customer portal, Your Online Account, will be unavailable from 4pm on Friday 13th March until 10am on Monday 16th March as we undertake some maintenance.  You'll still be able to make paymen...

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Rent Increase and Universal Credit

Do you receive Universal Credit? You will need to update the Department for Work and Pensions (DWP) about changes to your rent and service charge through your online journal. Important: Please ...

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A Fantastic Coffee Morning!

There's nothing quite like the power of a good cuppa and a bit of sunshine to bring people together!  On Monday, we hosted a coffee morning at our Rayleigh scheme, and it was a wonderful turnout...