We are currently experiencing sound problems on option 1 for our repairs line via our main phone line. We are working on resolving this issue as soon as possible, but in the interim period, please instead call Axis directly on 0808 1691969.

Governance

Estuary Housing Association is a not-for-profit housing association driven by a strong sense of social purpose and a shared set of values. One way we realise our purpose is by being well governed and financially resilient.

Estuary conducts all activities in accordance with our Rules, Standing Orders and Financial Regulations which are requirements of the Regulator of Social Housing (RSH), the Financial Conduct Authority (FCA), HMRC and other statutory and regulatory bodies.

Executive Team

The Executive Team report to the Board of Management and meet regularly to ensure that they effectively lead the organisation by translating strategic direction into positive actions and monitoring these. They have responsibility for all of Estuary’s business streams and activities.

Meet our Executive Team

Board Of Management

Estuary Housing Association is overseen by a Board of Management (the Board) that monitors how we deliver services to residents, sets our strategic direction, establishes plans to achieve our key objectives, determines, maintains and ensures compliance with Estuary’s strategic objectives, vision and values, ensuring the long-term success of the Association.

The Board provides systems of control and a framework of delegation to the Executive Team and staff. As a provider of social housing, we are regulated by the Regulator of Social Housing and we comply with the NHF Code of Governance 2020. 

The Board reflects the interests of the communities in which we work and possesses the essential specialised skills and necessary experience required to run, monitor and control the affairs of Estuary Housing Association.

Our Board and Committee Membership and Recruitment Policy [pdf] 181KB explains the way in which people are selected for Estuary's Board and the process that takes place to allow this to happen.

For the purposes of openness, we publish our Board Member and Chief Executive pay.

See our Executive and Non-Executive declarations of interests on our Board and Committee pages.

Our Board Members

If you would like to see when the Board are next meeting, please contact us.

The Board welcomes customers and staff to attend and observe Board of Management meetings in line with our Openness and Transparency Policy 2021.pdf [pdf] 441KB.

If you would like to observe a Board of Management meeting you must give at least one week’s notice. Please contact the Company Secretary at info@estuary.co.uk or on 0300 304 5000.

We summarise our Board of Management meetings

Meet our Board Members