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Annual Report - 2023-24

Posted on 12 Dec 2024 at 01:09 PM

Read Annual Report - 2023-24…

Customer Services Switching to a New Phone System on 11 December

Posted on 11 Dec 2024 at 08:58 AM

Read Customer Services Switching to a New Phone System on 11 December…

Updating Your Details Email

Posted on 4 Dec 2024 at 09:55 AM

Read Updating Your Details Email…

Temporary Phone Line Closure for Estuary Services

Posted on 3 Dec 2024 at 09:26 AM

Read Temporary Phone Line Closure for Estuary Services…

Boost Your Income with Pension Credit – A Lifeline for Pensioners on Low Income

Posted on 23 Oct 2024 at 11:18 AM

Read Boost Your Income with Pension Credit – A Lifeline for Pensioners on Low Income…

Welcome to Housing Perks, your exclusive benefits app!

Posted on 8 Oct 2024 at 11:36 AM

Read Welcome to Housing Perks, your exclusive benefits app!…

Fraudulent/Scam Emails

Posted on 20 Sep 2024 at 02:00 PM

Read Fraudulent/Scam Emails…

Zero tolerance for racism, violence and hate crime in our communities

Posted on 8 Aug 2024 at 07:45 AM

Read Zero tolerance for racism, violence and hate crime in our communities…

Our Annual Complaints Performance and Service Improvement Report is Now Available

Posted on 24 Jun 2024 at 01:30 PM

Read Our Annual Complaints Performance and Service Improvement Report is Now Available…

Home Contents Insurance

Posted on 20 Jun 2024 at 09:19 AM

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Introducing the New Repairs Chatbot

Posted on 16 May 2024 at 09:45 AM

Read Introducing the New Repairs Chatbot…

Estuary Achieves Bronze Inclusive Employer Award!

Posted on 3 Apr 2024 at 09:06 AM

Read Estuary Achieves Bronze Inclusive Employer Award!…

Make Things Right Campaign

Posted on 7 Mar 2024 at 08:58 AM

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53 Week Payment Year

Posted on 1 Mar 2024 at 01:58 PM

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Board Meeting Dates 2024

Posted on 9 Feb 2024 at 11:51 AM

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Tenant Satisfaction Survey Starts Again Today

Posted on 5 Jan 2024 at 12:05 PM

We're excited to say our customer satisfaction survey, known as the STAR survey, is due to kick off soon

Read Tenant Satisfaction Survey Starts Again Today…

Christmas Opening Times

Posted on 18 Dec 2023 at 11:17 AM

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The Care and Support Christmas Party!

Posted on 14 Dec 2023 at 12:14 PM

Read The Care and Support Christmas Party!…

You Could Win £50 Or Adventure Island Tickets!

Posted on 14 Dec 2023 at 11:45 AM

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Our Telephone Systems are Down on Saturday 9th December

Posted on 4 Dec 2023 at 12:04 PM

Read Our Telephone Systems are Down on Saturday 9th December…

Homegrown 2024

Posted on 21 Nov 2023 at 01:39 PM

Read Homegrown 2024…

Customer Newsletter - Now Available

Posted on 17 Nov 2023 at 01:29 PM

Read Customer Newsletter - Now Available…

Essex Housing Awards - Winners!

Posted on 3 Nov 2023 at 02:02 PM

Read Essex Housing Awards - Winners!…

Energy Saving Tips from Axis

Posted on 19 Oct 2023 at 09:47 AM

Read Energy Saving Tips from Axis…

Voice, Our Supported Living Newsletter

Posted on 17 Oct 2023 at 11:43 AM

Read Voice, Our Supported Living Newsletter…

Hate Crime Awareness Week

Posted on 11 Oct 2023 at 01:53 PM

Read Hate Crime Awareness Week…

New QR Code for ReMOTE Reporting App

Posted on 11 Oct 2023 at 09:15 AM

Read New QR Code for ReMOTE Reporting App…

Home Contents Insurance

Posted on 10 Oct 2023 at 01:11 PM

Read Home Contents Insurance…

Axis Callback Service

Posted on 9 Oct 2023 at 02:13 PM

Read Axis Callback Service…

Call Axis Directly for Repairs

Posted on 9 Oct 2023 at 09:36 AM

Read Call Axis Directly for Repairs…

Collaborative Work at Furtherwick Close Canvey Island

Posted on 5 Oct 2023 at 10:13 AM

Read Collaborative Work at Furtherwick Close Canvey Island…

We've Moved!

Posted on 29 Sep 2023 at 08:00 AM

Read We've Moved!…

Estuary in Bloom 2023 Winners Announced

Posted on 28 Sep 2023 at 12:39 PM

Read Estuary in Bloom 2023 Winners Announced…

Consumer Standards - Consultation Now Live

Posted on 20 Sep 2023 at 11:24 AM

Read Consumer Standards - Consultation Now Live…

Starts at Home

Posted on 1 Sep 2023 at 03:39 PM

Read Starts at Home…

Keep Communal Areas Clean and Clear

Posted on 23 Aug 2023 at 03:08 PM

Read Keep Communal Areas Clean and Clear…

Allpay Direct Debit Collections Letter Coming Soon

Posted on 2 Aug 2023 at 03:16 PM

Read Allpay Direct Debit Collections Letter Coming Soon…

Essex Housing Awards 2023

Posted on 1 Aug 2023 at 01:47 PM

Read Essex Housing Awards 2023…

Axis Community Funding

Posted on 28 Jul 2023 at 11:09 AM

Read Axis Community Funding…

Estuary in Bloom 2023 Reminder

Posted on 21 Jul 2023 at 03:07 PM

Read Estuary in Bloom 2023 Reminder…

Customer Voice Roadshows 2023

Posted on 21 Jul 2023 at 02:40 PM

Read Customer Voice Roadshows 2023…

Kings House - Gas Repair

Posted on 19 Jul 2023 at 09:06 AM

Read Kings House - Gas Repair…

Essex Fire Service Visit Kursaal Ward - 17th - 20th July

Posted on 13 Jul 2023 at 04:59 PM

Read Essex Fire Service Visit Kursaal Ward - 17th - 20th July…

Pet Permissions and Resident Improvement Applications

Posted on 7 Jun 2023 at 02:14 PM

Read Pet Permissions and Resident Improvement Applications…

Solving the Housing Crisis in the East of England

Posted on 24 Mar 2023 at 10:28 AM

Read Solving the Housing Crisis in the East of England…

Ian Green OBE

Posted on 12 Jan 2023 at 09:39 AM

Read Ian Green OBE…

Annual Report 2021-22

Posted on 3 Jan 2023 at 10:33 AM

Read Annual Report 2021-22…

Our phone line opening hours are changing!

Posted on 16 Dec 2022 at 10:59 AM

Read Our phone line opening hours are changing!…

Housing Digital Innovation Awards

Posted on 15 Dec 2022 at 01:51 PM

Read Housing Digital Innovation Awards…

Call Back Service

Posted on 7 Dec 2022 at 12:23 PM

Read Call Back Service…

Community Support and Supported Living Achieve "Good" PAMMS Report.

Posted on 18 Nov 2022 at 12:26 PM

We’re pleased to say we’ve been awarded a “Good” rating with some areas of “Excellent” from the Provider Assessment and Market Management Solution (PAMMS).

Read Community Support and Supported Living Achieve "Good" PAMMS Report.…

Essex Housing Awards 2022 - We Won!

Posted on 4 Nov 2022 at 10:11 AM

Read Essex Housing Awards 2022 - We Won!…

Estuary in Bloom 2022 Winners

Posted on 12 Oct 2022 at 11:01 AM

Read Estuary in Bloom 2022 Winners…

Prince Avenue Launch Event - August 2022

Posted on 31 Aug 2022 at 10:49 AM

Built in partnership with Dove Jeffery Homes and Southend-on-Sea City Council,

Read Prince Avenue Launch Event - August 2022…

Customer Voice Roadshows

Posted on 7 Jul 2022 at 12:43 PM

We visited customers all over Essex this Summer...

Read Customer Voice Roadshows…

Essex Housing Awards 2022

Posted on 7 Jul 2022 at 12:42 PM

We've been shortlisted!

Read Essex Housing Awards 2022…

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