Rent Increase and Universal Credit | News

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Our offices will be closed for Easter weekend from 5pm on Thursday 2nd April and will reopen on Tuesday 7th April at 8.30am, but our emergency repairs line will still be available during this time on 0808 169 1969.

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Rent Increase and Universal Credit

Do you receive Universal Credit?

You will need to update the Department for Work and Pensions (DWP) about changes to your rent and service charge through your online journal.

Important: Please do not update your housing costs until you are prompted to do so.You should wait until you see “Confirm your housing costs” in your online journal before updating your details. Updating it earlier can cause issues with your claim.

If you need help, our trained staff can support you with:

  • Understanding these changes
  • Budgeting and financial advice

Find more financial guidance here:
https://estuary.co.uk/financial-help

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