Estuary Housing Association

Switchboard: 0300 304 5000 Repairs: 0808 169 1969 info@estuary.co.uk
Estuary Housing Association
  1. image-Make a Payment@2x.png How To Pay Your Rent

    The different ways you can pay and keep up to date with your rent.
  2. image-Your Tenancy Info-Find a Home@2x.png Merger Consultation

    Make your voice heard with our potential merger with CHP.
  3. image-Contact Us@2x.png Contact Us

    We want to hear from you! Feedback, compliments and complaints.

What is Your Online Account?

You can access more of our services 24 hours a day, seven days a week through your online account.

Make a payment, report a repair, view your statements, check on a repair request, raise an issue and much more.

Popular Pages

  1. image-Asset 6@2x.png About Us

    About Estuary Housing Association, our values, principles, priorities and strategies.
  2. image-Repairs@2x.png Repairs

    How to report a repair and what an emergency repair is.
  3. image-Your Tenancy Info-Find a Home@2x.png Building Safety

    Ways we keep you safe and what you can do, too.
  4. image-15752.png Financial Help and Assistance

    Financial help and advice

News

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Zero tolerance for racism, violence and hate crime in our communities

At Estuary we believe that everyone deserves a safe and secure home in a community they can be proud of. We're committed to creating an inclusive environment where everyone feels respected and empowe...

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RVIP Meeting Update

Our August RVIP meeting was once again held in Chelmsford, making it easier for one of our local customers to attend. Ian Martin joined us via Teams and provided an update on the potential merger. His...

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We Achieve Disability Confident Leader accreditation!

We’re delighted to announce that we’ve been awarded Disability Confident Leader status by the Department of Work & Pensions. This accreditation is the highest level of the Disabi...

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Your Feedback is Important to Us

We’re exploring a merger with Chelmer Housing Partnership (CHP) to create a new, single organisation that would allow us to build more homes, invest more in our properties, and improve services ...

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Events

Bexhill Drive Community Action Day
Bexhill Drive Action Day

Wednesday 15th October 2025...

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Vickers House Building Safety Information Day
Vickers House - Building Safety Walkabout

Week Commencing 15th September 2025...

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Estuary In Bloom - Final Entries Date

4th August 2025...

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Big Woodgrange Summer Clean 2025

Thursday 31st July...

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Resident Voice and Influence Panel (Formally FER)

Customer Engagement and Resident Voice and Influence Panel

We’re always looking for ways to better our services. We want our customers to get involved and help us be the best we can be. Our engagement programmes include our customers, staff and board members – allowing everyone to share information, ideas and power.

Have your say with the Resident VIP. The Resident Voice and Influence Panel was founded in 1999 and is a group of resident volunteers who are keen to work on your behalf.

 

 Get Involved Resident Voice and Influence Panel

What's on your mind?

What's on your mind?

If you've got a suggestion about the website or our services, you'd like to pay a compliment to a member of the team, or something hasn't gone the way it should have, please let us know....

Feedback, Compliments and Complaints