Our Annual Complaints Performance and Service Improvement Report is Now Available | News

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Our offices will be closed for Easter weekend from 5pm on Thursday 2nd April and will reopen on Tuesday 7th April at 8.30am, but our emergency repairs line will still be available during this time on 0808 169 1969.

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Our Annual Complaints Performance and Service Improvement Report is Now Available

We're pleased to say our Our Annual Complaints Performance and Service Improvement Report is available now. 

The report lays out our aims and focus for the year and how we expect to improve, as well as details of volumes of complaints and complaints types. 

Although of course we hope you don't ever need to, you can make a complaint here on our site. You can also make suggestions and pass on compliments here, too. 

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