Customer Services Switching to a New Phone System on 11 December | News

Holiday Closure: Our offices will close at 5pm on Christmas Eve (24 December) and reopen at 8.30am on Thursday 2nd January 2025. 
For urgent repairs, please call 0808 169 1969 or 0300 304 5000 (Option 1). Wishing you a joyful holiday season!

Customer Services Switching to a New Phone System on 11 December

We’re upgrading! On 11 December, our Customer Services team will move to a new phone system to improve service quality and ensure better communication.

What to Expect:

  • No downtime is expected, but we want to give you a heads-up in case of any unforeseen issues with our 0300 number during the changeover.

We appreciate your understanding and encourage you to contact us via info@estuary.co.uk if you experience any difficulties.

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