New Repairs Email Address Launched! | News

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Our offices are closed for the Christmas period from 5pm on Christmas Eve and will reopen on Friday 2nd January 2026. 
Should you have any repairs enquiries, including Health and Safety matters, please call our Repairs Team direct on 0808 169 1969 or 0300 304 5000, option 1.

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New Repairs Email Address Launched!

We’ve listened to your feedback and are excited to introduce a new email address for reporting non-urgent repairs!

Why use the new email?

  • Easier tracking – Keep a written record of your request.
  • Send attachments – Include photos or documents to help describe the issue.
  • No wait times – No need to call and wait on hold! Our team will respond within 5 working days.

Send your non-urgent repair requests to: estuaryrepairs@axiseurope.com
Don’t forget to include your name and address for a faster response.

For urgent repairs, please continue to call us at 0808 1691969.

Thank you for your cooperation!

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