Customer Voice Roadshows 2023 | News

  1. Contrast:
  1. Accessibility Statement

Search the Estuary website

Advanced options
  1. Your Home
    1. Finding a Home
    2. Tenants
      1. Carrying Out Home Improvements
      2. Tenancy Overview
      3. How To Pay Your Rent
      4. Rent and Service Charges
      5. Lettings Policy
      6. Tenancy Policy
      7. Kings House - Gas Repair Updates
    3. Leaseholders and Owners
      1. Selling a Leasehold Property
      2. Leaseholder Service Charges
      3. Private Retirement Homes
    4. Shared Ownership
      1. Shared Ownership - Property Search
      2. Resale and Staircasing
      3. Shared Ownership Application
    5. Repairs, Maintenance and Safety
      1. Aids and Adaptations
      2. Building Safety
      3. Condensation, Damp, Mould and Ventilation Systems
      4. Cleaning and Gardening
      5. Repairs
      6. Maintenance Videos
      7. Storage Heaters
      8. Works to your Home
    6. Get Involved!
      1. Lessons Learnt Project Group
      2. Resident Newsletter
      3. Axis Community Funding
      4. Customer Voice Roadshows
      5. Customer Engagement Strategy
      6. Estuary in Bloom
      7. TSM Survey - Tenant Satisfaction Measures
      8. Resident Voice and Influence Panel
    7. Market Rent
    8. Financial Help and Assistance
    9. Anti-Social Behaviour - ASB
      1. ASB Policy
  2. Supported Living
    1. Community Support
    2. Supported Living
      1. Supported Care Properties
    3. Voice Newsletter
  3. Careers
    1. Equality, Diversity and Inclusion
  4. About Us
    1. Equality, Diversity and Inclusion at Estuary
      1. Equality, Diversity and Inclusion Strategy
      2. Equality, Diversity and Inclusion Policy
      3. Equality, Diversity and Inclusion Action Plan
    2. Events
    3. Who We Are
      1. Executive Team
      2. Board and Committee
    4. Governance, Compliance and Policy
      1. Procurement - Work With Us
      2. Regulation and Co-Regulation
      3. Board of Management Meetings Summary
      4. Governance Framework
      5. Reporting
    5. Customer Services
    6. Safeguarding
      1. Duty of Candour Policy
      2. Modern Slavery and Human Trafficking
      3. Domestic Abuse
      4. Clare's Law
    7. Service Standards - Our Promise
      1. Customer Service Standard
      2. Estate Services Standard
    8. Useful Links
  5. Contact Us
    1. Our Secure Mail System
    2. Website Feedback

Phone lines will be unavailable from 12:30 PM, Friday, 13th December until 8:30 AM, Monday, 16th December, but the repairs line remains open at 0808 169 1969 or 0300 304 500 (Option 1). Thanks for your understanding.

Back to the blog

Customer Voice Roadshows 2023

The first stop on our Customer Voice Roadshow is Kings House on Tuesday 25th July. We look forward to seeing you there! For more details on how to get involved check out: https://estuary.co.uk/customer-roadshows

Posted on at

This website makes use of Essential Cookies, as defined in the UK GDPR, in order to function and to improve your security, e.g. when submitting forms. These Essential Cookies are only for security and site function, and do not track individuals in any way.

In order to better understand your needs and to improve our services to you, this website may also make use of some cookies that are used for traffic analytics or other behavioural statistics ("Analytics Cookies"): more details can be found on Cookie Policy . If you are happy to accept these Analytics Cookies, please press the Accept button; if you are not happy to accept these Analytics Cookies, please press Decline. If you Decline, this site will still work correctly but some third party services (such as some videos or social media feeds) may not display.

 

Please choose a setting: